Leo Award Winner - Enid Mumford
Enid Mumford Enid Mumford

Enid Mumford, Emeritus Professor, Manchester University, has made major contributions to the development process for Information Systems. She is the recognized world leader in the application of socio-technical concepts to Information Systems design and development.

Enid is a hands-on researcher. Her first degree was a Bachelor of Arts in Social Science from Liverpool University. She spent time in industry as a personnel manager at an aircraft factory and a production manager at an alarm clock factory. Enid joined the Faculty of Social Science at Liverpool and carried out research in industrial relations in both the Liverpool docks and the North West coal industry. She was an active researcher/participant. To do dock research, she became a canteen assistant in canteens used by the stevedores. For her coal mine research, she spent many months underground talking to miners at the coal face.

After a year at the University of Michigan's Bureau of Public Health Economics, she joined the newly formed Manchester Business School as professor of Organizational Behavior and Director of the Computer and Work Design Unit. She was also Director of the MBA program for four years.

While at Manchester, Enid developed a close relationship with the Tavistock Institute and adopted their democratic socio-technical approach. She applied this approach to the design and implementation of computer-based systems and information technology. She termed the method ETHICS„Effective Technical and Human Implementation of Computer-based Systems. She applied her ideas to many organizations. One of her largest projects was with Digital Equipment Corporation.

Some representative publications on the ETHICS method are Effective Systems Design and Requirements Analysis: The ETHICS Approach (Macmillan, Basingstoke, England, 1995) and Computer Systems in Work Design„The ETHICS Method (with M. Weir; Wiley, New York, 1979).

Enid's work extends beyond her ETHICS method and systems development theory and practice. She has an interest in how to help the IS research community broaden the focus of research, broaden the recognition of alternative research methods, and think about the values underlying the research. Enid organized the first IS conference on alternative IS conceptions and the various research methods to study them. It took place in Manchester in September 1984; the results are in a classic book, Research Methods in Information Systems (E. Mumford, R. Hirschheim, G. Fitzgerald, and A. T. Wood-Harper, North Holland, Amsterdam, 1985). The conference was run under the auspices of the International Federation for Information Processing, Technical Committee 8, Working Group 8.2 (Organizational and Social Implications of Information Systems). Enid was one of the initial founders of this working group, and has been instrumental in its growth from its inception in 1978.

More recently, Enid's interests have shifted toward broader societal issues. She has developed a keen interest in the societal problems of drugs and cyber crime. This interest has resulted in a book, Dangerous Decisions: Problem Solving in Tomorrow's World (Kluwer Academic/Plenum Publishers, New York, 1999). In the book, Enid argues for problem solving that is not naïve and simplistic.

Enid received the Warnier Prize in 1983 for her contributions to Information Science. She was awarded an Honorary Doctorate by the University of Jyväskylä (Finland) in 1996. She is a Visiting Fellow at the Manchester Business School, a Fellow of the British Computer Society, and a Companion of the Institute of Personnel Management. She is a founding member and ex-chairperson of the British Computer Society Sociotechnical Group and a member of the U.S. Socio-technical Round Table.